still going to buy much of my prior drug store needs at the grocery store now because the experience has become so terrible... how about hiring enough people to be at the registers and still have people in the store to tell you where something is
Apparently it takes more than just installing the app. They have to be a registered rewards member. Presumably would be fairly easy for the store to figure out any users who were abusing the system and remove their accounts.
So the guidance from management is to prioritize employee safety over some goods being stolen and not confront shoplifters.
The real issue is that prosecutors and police have been letting those who do get caught with no or minimal punishment in the past few years. And local laws have been reducing penalties for stealing after mid-2020.
So naturally shoplifters and thieves have gotten more brazen.
Cool, and customers are going to continue to order on Amazon.
weird comment, cvs still fills that niche of being local, open late, and literally dealing drugs
For the pharmacy, sure, but if you keep taking the "convenience" part out of convenience store then customers aren't going to keep playing ball.
still going to buy much of my prior drug store needs at the grocery store now because the experience has become so terrible... how about hiring enough people to be at the registers and still have people in the store to tell you where something is
Great! So a thief can install the app, open the cabinet, take multiple items, stuff the extras in his pants and only pay for one.
Problem solved?
There's no way to prevent all theft short of closing the store. You need to find a balance between preventing theft and allowing people to shop.
IMO the tendency of CVS to lock products up in cabinets has pushed a lot of their customers away.
>NYC lost nearly half of all drugstores in past decade — with 10% closing just this year — as shoplifting and crime run rampant
https://nypost.com/2024/12/19/business/nearly-10-of-nycs-dru...
Apparently it takes more than just installing the app. They have to be a registered rewards member. Presumably would be fairly easy for the store to figure out any users who were abusing the system and remove their accounts.
Presumably would be fairly easy
Presumably, it would be fairly easy to catch people stealing --- but they locked everything up and raised their prices instead.
> it would be fairly easy to catch people stealing
It's very dangerous for store employees to "catch" someone stealing.
https://wjla.com/news/local/this-will-get-you-killed-suspect...
Numerous such incidents across the country.
https://www.google.com/search?q=cvs+employee+assaulted+theft
So the guidance from management is to prioritize employee safety over some goods being stolen and not confront shoplifters.
The real issue is that prosecutors and police have been letting those who do get caught with no or minimal punishment in the past few years. And local laws have been reducing penalties for stealing after mid-2020.
So naturally shoplifters and thieves have gotten more brazen.
https://archive.ph/Ww4wG
This sounds like a creative solution if it can work reliably.